Differences

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--- public:emai:spam [2021-06-04 12:30] – vesely
+++ public:emai:spam [2021-10-26 09:58] – vesely
@@ Line 3: / Line 3: @@
 Motto:
-  * Bad news = You can not be prepared to all attacker’s inventions
+  * **<font inherit/inherit;;#e74c3c;;inherit>Bad news</font>**  = You cannot be prepared to all attacker’s inventions
-  * Good news = Being slightly more clever, than the attacker expects you are, is enough.
+  * **<font inherit/inherit;;#2ecc71;;inherit>Good news</font>**  = Being slightly more clever, than the attacker expects you are, is enough.
   - Quick and automate reaction makes troubles.
@@ Line 10: / Line 10: @@
   - Do not belive the sender's identity until you really verify it (check sender’s email address closely).
-  * Better safe, than sorry.
+  * Better safe, than sorry. \\
+  * Be brave! Never try to conceal your possible mistake - take it in possitive way - we all learn from mistakes. We all :-)
+  * Cowards who awkwardly try to avoid of mistake revealing usualy make things much worse for them and for the rest of the institution.
-[[https://tiptopsecurity.com/the-truth-about-clicking-links-in-email-and-what-to-do-instead/|Good article about clicking links in emails]]
+Bonuses:
+[[https://tiptopsecurity.com/the-truth-about-clicking-links-in-email-and-what-to-do-instead/|Good article about clicking links in emails]] (phishing etc.)
 [[https://support.mozilla.org/en-US/kb/remote-content-in-messages|How and why Thunderbird block remote content]]
@@ Line 18: / Line 22: @@
 ----
-See **"[[:public:emai:malware|Dealing with malware, spam, suspicious content]]"**in separated CERGE-EI Wiki article (details about security measures appliet to incoming emails)
+See also "**[[:public:emai:malware|Dealing with malware, spam, suspicious content]]**" in separated CERGE-EI Wiki article (details about security measures applied to incoming emails)
+and **[[:public:emai:spam_chain|"Spam fiters at CERGE-EI"]]**  (describing chain of email filters for incoming traffic)
 ----
@@ Line 58: / Line 64: @@
   * Avoid being infected by malware.
-==== What to do, if you become a target of the cyber attack ====
+==== What to do, if you are uncertain about email (possible cyber attack) ====
-  - Thing first, check all circumstances, ask in doubt.
+  - Thing first, check all circumstances, ask in doubt (IT, colleagues, sender,...).
-  - Do not accept time presure, postpone action, back to 1, how many times you need.
+  - Do not allow the time presure effect, think twice. postpone the action (back to step 1 eventually :-)
-  - Only if you are sure, make some settings, password change etc.
+  - Only if you are absolutely sure, continue with an action suggested in email (settings review, password change etc.)
-  - In case of any suspicion, tell it including all details to IT.
+  - In case of any suspicion at any time, share it with IT (including all details).
-  - If you have by mistake compromised your password, change it ASAP and inform IT (compulsory).
+  - If you think you have compromised your password or account in any way, change the password ASAP and inform IT (compulsory).
 In any doubt, do not hesitate to ask **helpdesk@cerge-ei.cz**. Please prepare complete documentation, timeline, addresses, raw text of message (see [[:public:emai:em_problem_report|wiki - problem reporting]])