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public:emai:spam [2021-06-16 10:51] – vesely | public:emai:spam [2021-10-26 09:58] – vesely |
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- Do not belive the sender's identity until you really verify it (check sender’s email address closely). | - Do not belive the sender's identity until you really verify it (check sender’s email address closely). |
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* Better safe, than sorry. | * Better safe, than sorry. \\ |
| * Be brave! Never try to conceal your possible mistake - take it in possitive way - we all learn from mistakes. We all :-) |
| * Cowards who awkwardly try to avoid of mistake revealing usualy make things much worse for them and for the rest of the institution. |
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[[https://tiptopsecurity.com/the-truth-about-clicking-links-in-email-and-what-to-do-instead/|Good article about clicking links in emails]] | Bonuses: |
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| [[https://tiptopsecurity.com/the-truth-about-clicking-links-in-email-and-what-to-do-instead/|Good article about clicking links in emails]] (phishing etc.) |
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[[https://support.mozilla.org/en-US/kb/remote-content-in-messages|How and why Thunderbird block remote content]] | [[https://support.mozilla.org/en-US/kb/remote-content-in-messages|How and why Thunderbird block remote content]] |
See also "**[[:public:emai:malware|Dealing with malware, spam, suspicious content]]**" in separated CERGE-EI Wiki article (details about security measures applied to incoming emails) | See also "**[[:public:emai:malware|Dealing with malware, spam, suspicious content]]**" in separated CERGE-EI Wiki article (details about security measures applied to incoming emails) |
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and **[[:public:emai:spam_chain|"Spam fiters at CERGE-EI"]]** (describing chain of email filters for incoming traffic) | and **[[:public:emai:spam_chain|"Spam fiters at CERGE-EI"]]** (describing chain of email filters for incoming traffic) |
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* Avoid being infected by malware. | * Avoid being infected by malware. |
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==== What to do, if you become a target of the cyber attack ==== | ==== What to do, if you are uncertain about email (possible cyber attack) ==== |
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- Thing first, check all circumstances, ask in doubt. | - Thing first, check all circumstances, ask in doubt (IT, colleagues, sender,...). |
- Do not accept time presure, postpone action, back to 1, how many times you need. | - Do not allow the time presure effect, think twice. postpone the action (back to step 1 eventually :-) |
- Only if you are sure, make some settings, password change etc. | - Only if you are absolutely sure, continue with an action suggested in email (settings review, password change etc.) |
- In case of any suspicion, tell it including all details to IT. | - In case of any suspicion at any time, share it with IT (including all details). |
- If you have by mistake compromised your password, change it ASAP and inform IT (compulsory). | - If you think you have compromised your password or account in any way, change the password ASAP and inform IT (compulsory). |
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In any doubt, do not hesitate to ask **helpdesk@cerge-ei.cz**. Please prepare complete documentation, timeline, addresses, raw text of message (see [[:public:emai:em_problem_report|wiki - problem reporting]]) | In any doubt, do not hesitate to ask **helpdesk@cerge-ei.cz**. Please prepare complete documentation, timeline, addresses, raw text of message (see [[:public:emai:em_problem_report|wiki - problem reporting]]) |
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