Differences

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--- public:emai:spam [2021-10-26 09:43] – vesely
+++ public:emai:spam [2021-10-26 09:58] – vesely
@@ Line 10: / Line 10: @@
   - Do not belive the sender's identity until you really verify it (check sender’s email address closely).
-  * Better safe, than sorry.
+  * Better safe, than sorry. \\
+  * Be brave! Never try to conceal your possible mistake - take it in possitive way - we all learn from mistakes. We all :-)
+  * Cowards who awkwardly try to avoid of mistake revealing usualy make things much worse for them and for the rest of the institution.
 Bonuses:
@@ Line 62: / Line 64: @@
   * Avoid being infected by malware.
-==== What to do, if you become a target of the cyber attack ====
+==== What to do, if you are uncertain about email (possible cyber attack) ====
-  - Thing first, check all circumstances, ask in doubt.
+  - Thing first, check all circumstances, ask in doubt (IT, colleagues, sender,...).
-  - Do not accept time presure, postpone action, back to 1, how many times you need.
+  - Do not allow the time presure effect, think twice. postpone the action (back to step 1 eventually :-)
-  - Only if you are sure, make some settings, password change etc.
+  - Only if you are absolutely sure, continue with an action suggested in email (settings review, password change etc.)
-  - In case of any suspicion, tell it including all details to IT.
+  - In case of any suspicion at any time, share it with IT (including all details).
-  - If you have by mistake compromised your password, change it ASAP and inform IT (compulsory).
+  - If you think you have compromised your password or account in any way, change the password ASAP and inform IT (compulsory).
 In any doubt, do not hesitate to ask **helpdesk@cerge-ei.cz**. Please prepare complete documentation, timeline, addresses, raw text of message (see [[:public:emai:em_problem_report|wiki - problem reporting]])