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| public:onedrive:account [2020-03-18 11:06] – created vesely | public:onedrive:account [2020-03-19 11:32] – vesely | ||
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| ===== Reset your password ===== | ===== Reset your password ===== | ||
| + | |||
| + | There are two ways of setting up the password: | ||
| ==== Self serviced reset procedure ==== | ==== Self serviced reset procedure ==== | ||
| - | ==== Helpdesk | + | If you forget your password, there is simple way to reset it. |
| + | |||
| + | * go to the [[https:// | ||
| + | * enter your username (in format name.surname@cerge-ei.cz ) and | ||
| + | * click 'Lost password' | ||
| + | * you will be redirected to [[https:// | ||
| + | * enter your username (if not prefilled), enter captca, | ||
| + | * select either sending recovery information to your secondary email address or mobile phone. | ||
| + | |||
| + | If you do not have your secondary email and mobile phone set, please contact helpdesk@cerge-ei.cz - we will reset account settings so you will be able to process. | ||
| + | |||
| + | ==== Send request to Helpdesk ==== | ||
| + | |||
| + | In case you cannot reset password please send your request to reset password to Helpdesk at [[helpdesk@cerge-ei.cz|]] | ||