Differences
This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision Next revisionBoth sides next revision | ||
public:onedrive:account [2020-03-18 12:00] – vesely | public:onedrive:account [2020-03-19 11:52] – vesely | ||
---|---|---|---|
Line 1: | Line 1: | ||
====== Office 365 Account ====== | ====== Office 365 Account ====== | ||
+ | Currently, Office 365 users have to have registered their mobile phone and secondary email. It is necessary for the reset password procedure. | ||
+ | |||
+ | You may use email addres in format **name.surname@cerge.cuni.cz** as a secondary email if you don't want to share your private email with Microsoft. | ||
===== Reset your password ===== | ===== Reset your password ===== | ||
+ | |||
+ | There are two ways of setting up the password: | ||
==== Self serviced reset procedure ==== | ==== Self serviced reset procedure ==== | ||
- | ==== Helpdesk | + | If you forget your password, there is simple way to reset it. |
+ | |||
+ | * go to the [[https:// | ||
+ | * enter your username (in format name.surname@cerge-ei.cz ) and | ||
+ | * click 'Lost password' | ||
+ | * you will be redirected to [[https:// | ||
+ | * enter your username (if not prefilled), enter captca, | ||
+ | * select either sending recovery information to your secondary email address or mobile phone. | ||
+ | |||
+ | If you do not have your secondary email and mobile phone set, please contact helpdesk@cerge-ei.cz - we will reset account settings so you will be able to process. | ||
+ | |||
+ | ==== Send request to Helpdesk ==== | ||
In case you cannot reset password please send your request to reset password to Helpdesk at [[helpdesk@cerge-ei.cz|]] | In case you cannot reset password please send your request to reset password to Helpdesk at [[helpdesk@cerge-ei.cz|]] | ||