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public:onedrive:account [2020-03-18 15:12] – vesely | public:onedrive:account [2020-03-19 11:52] – vesely | ||
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====== Office 365 Account ====== | ====== Office 365 Account ====== | ||
+ | Currently, Office 365 users have to have registered their mobile phone and secondary email. It is necessary for the reset password procedure. | ||
+ | |||
+ | You may use email addres in format **name.surname@cerge.cuni.cz** as a secondary email if you don't want to share your private email with Microsoft. | ||
===== Reset your password ===== | ===== Reset your password ===== | ||
+ | |||
+ | There are two ways of setting up the password: | ||
==== Self serviced reset procedure ==== | ==== Self serviced reset procedure ==== | ||
Line 7: | Line 12: | ||
If you forget your password, there is simple way to reset it. | If you forget your password, there is simple way to reset it. | ||
- | * Go to the https:// | + | * go to the [[https:// |
* enter your username (in format name.surname@cerge-ei.cz ) and | * enter your username (in format name.surname@cerge-ei.cz ) and | ||
* click 'Lost password' | * click 'Lost password' | ||
- | * you will be redirected to https:// | + | * you will be redirected to [[https:// |
- | * enter youer username (if not prefilled), enter captca, | + | * enter your username (if not prefilled), enter captca, |
* select either sending recovery information to your secondary email address or mobile phone. | * select either sending recovery information to your secondary email address or mobile phone. | ||
If you do not have your secondary email and mobile phone set, please contact helpdesk@cerge-ei.cz - we will reset account settings so you will be able to process. | If you do not have your secondary email and mobile phone set, please contact helpdesk@cerge-ei.cz - we will reset account settings so you will be able to process. | ||
- | ==== Helpdesk | + | ==== Send request to Helpdesk ==== |
In case you cannot reset password please send your request to reset password to Helpdesk at [[helpdesk@cerge-ei.cz|]] | In case you cannot reset password please send your request to reset password to Helpdesk at [[helpdesk@cerge-ei.cz|]] | ||