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| Both sides previous revision Previous revision Next revision | Previous revision Next revisionBoth sides next revision | ||
| public:onedrive:account [2020-03-18 15:12] – vesely | public:onedrive:account [2020-03-19 19:55] – Odstranena informace o self-reset hesla. Neni dostatecne otestovano. vesely | ||
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| ===== Reset your password ===== | ===== Reset your password ===== | ||
| - | ==== Self serviced reset procedure ==== | + | In case you need to reset forgotten |
| - | + | ||
| - | If you forget your password, there is simple way to reset it. | + | |
| - | + | ||
| - | * Go to the https:// | + | |
| - | * enter your username (in format name.surname@cerge-ei.cz ) and | + | |
| - | * click ' | + | |
| - | * you will be redirected to https:// | + | |
| - | * enter youer username (if not prefilled), enter captca, | + | |
| - | * select either sending recovery information to your secondary email address or mobile phone. | + | |
| - | + | ||
| - | If you do not have your secondary email and mobile phone set, please contact helpdesk@cerge-ei.cz - we will reset account settings so you will be able to process. | + | |
| - | + | ||
| - | ==== Helpdesk inquiry ==== | + | |
| - | + | ||
| - | In case you cannot reset password please send your request to reset password to Helpdesk | + | |