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public:print:myq [2017-11-13 14:26] – [Printer Driver Installation] mam | public:print:myq [2020-03-04 16:29] – vesely | ||
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* If you have ID card issued by Charles University, use this one preferably. | * If you have ID card issued by Charles University, use this one preferably. | ||
* If you have only anonymous entrance ID card (red color), you can use any ID card, which KYOCERA printer can recognize (e.g., OpenCard, Lítačka, library ID card etc…). | * If you have only anonymous entrance ID card (red color), you can use any ID card, which KYOCERA printer can recognize (e.g., OpenCard, Lítačka, library ID card etc…). | ||
- | * If you do not have any suitable ID card or RFID token, you can get your individual PIN code via [[https:// | + | * If you do not have any suitable ID card or RFID token, you can get your individual PIN code via \\ [[https:// |
* You can also always** log in with your network username and password**. | * You can also always** log in with your network username and password**. | ||
* **ID card registration -** Each user registers (assigns) individually his/her ID card via KYOCERA display control panel (to pair ID card with an account) | * **ID card registration -** Each user registers (assigns) individually his/her ID card via KYOCERA display control panel (to pair ID card with an account) | ||
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You may scan documents after you log in. | You may scan documents after you log in. | ||
- | Please note, that maximal size of attachmant must be smaller tha 10 MB. \\ Each scanned page is about 400 k Bytes in case of standard PDF scan. \\ **If you have intention to scan more than about 20 pages, please select Compact PDF variant.** | + | Please note, that maximal size of attachmant must be smaller tha 10 MB. \\ Each scanned page is about 400 k Bytes in case of standard PDF scan. \\ **If you have intention to scan more than about 20 pages, please select Compact PDF variant.** |
* Identify yourself at the printer' | * Identify yourself at the printer' | ||
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* Printer driver is installed on all LAB computers - Printer name **MyQ** | * Printer driver is installed on all LAB computers - Printer name **MyQ** | ||
- | * **[[: | + | * **[[: |
* Ask IT office for installation via [[helpdesk@cerge-ei.cz? | * Ask IT office for installation via [[helpdesk@cerge-ei.cz? | ||
- | |||
===== Manage your own printing queue ===== | ===== Manage your own printing queue ===== | ||
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Access to your printing queue is available only from local LAN | Access to your printing queue is available only from local LAN | ||
- | * Go to the address [[https:// | + | * Go to the address [[https:// |
* Login with your network Username and Password or PIN | * Login with your network Username and Password or PIN | ||
* Go to the tab Jobs - you can manage jobs there (delete, pause, …) | * Go to the tab Jobs - you can manage jobs there (delete, pause, …) | ||
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===== Get PIN for MyQ ===== | ===== Get PIN for MyQ ===== | ||
- | * Go to the address [[https:// | + | * Go to the address [[https:// |
* log with your network username, | * log with your network username, | ||
* click " | * click " | ||
* your PIN code will be shown on screen | * your PIN code will be shown on screen | ||
+ | |||
+ | ===== Errors & Troubleshooting ===== | ||
+ | |||
+ | ==== Toner is empty ==== | ||
+ | |||
+ | IT regularly replaces empty toners after they are automatically informed by the printing system. You may also send an information to the IT helpdesk. | ||
+ | |||
+ | **What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. | ||
+ | |||
+ | ==== Waste toner box almost full ==== | ||
+ | |||
+ | It's NORMAL state and **no service activity is necessary** | ||
+ | |||
+ | IT helpdesk is automatically informed about this state by printing management system. | ||
+ | |||
+ | **What to do:** Just ignore the message. There is nothing to do. | ||
+ | |||
+ | ==== Waste toner box is full ==== | ||
+ | |||
+ | It is necessary to replace it with an empty waste box. IT helpdesk is automatically informed by the printing system. You may also send an information to the IT helpdesk. | ||
+ | |||
+ | **What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. (You may also inform IT helpdesk, but the state is usually known thanks to automatic reporting) | ||
+ | |||
+ | ==== Paper Jam ==== | ||
+ | |||
+ | **What to do:** Follow the instructions at the printer' | ||
+ | |||
+ | **What __NOT__ | ||