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public:print:myq [2018-04-16 14:39] – vesely | public:print:myq [2020-03-04 16:29] – vesely | ||
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Access to your printing queue is available only from local LAN | Access to your printing queue is available only from local LAN | ||
- | * Go to the address [[https:// | + | * Go to the address [[https:// |
* Login with your network Username and Password or PIN | * Login with your network Username and Password or PIN | ||
* Go to the tab Jobs - you can manage jobs there (delete, pause, …) | * Go to the tab Jobs - you can manage jobs there (delete, pause, …) | ||
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* click " | * click " | ||
* your PIN code will be shown on screen | * your PIN code will be shown on screen | ||
+ | |||
+ | ===== Errors & Troubleshooting ===== | ||
+ | |||
+ | ==== Toner is empty ==== | ||
+ | |||
+ | IT regularly replaces empty toners after they are automatically informed by the printing system. You may also send an information to the IT helpdesk. | ||
+ | |||
+ | **What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. | ||
+ | |||
+ | ==== Waste toner box almost full ==== | ||
+ | |||
+ | It's NORMAL state and **no service activity is necessary** | ||
+ | |||
+ | IT helpdesk is automatically informed about this state by printing management system. | ||
+ | |||
+ | **What to do:** Just ignore the message. There is nothing to do. | ||
+ | |||
+ | ==== Waste toner box is full ==== | ||
+ | |||
+ | It is necessary to replace it with an empty waste box. IT helpdesk is automatically informed by the printing system. You may also send an information to the IT helpdesk. | ||
+ | |||
+ | **What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. (You may also inform IT helpdesk, but the state is usually known thanks to automatic reporting) | ||
+ | |||
+ | ==== Paper Jam ==== | ||
+ | |||
+ | **What to do:** Follow the instructions at the printer' | ||
+ | |||
+ | **What __NOT__ | ||