Differences

This shows you the differences between two versions of the page.

--- public:print:myq [2019-11-09 20:14] – vesely
+++ public:print:myq [2020-03-04 16:29] – vesely
@@ Line 41: / Line 41: @@
 Access to your printing queue is available only from local LAN
-  * Go to the address [[https://myq.cerge-ei.cz/en/|https://myq.cerge-ei.cz/en/]]
+  * Go to the address [[https://myq.cerge-ei.cz/en/|https://myq.cerge-ei.cz/en/]] \\  (or, if browser rejects page, try from inside CERGE address: [[https://myq.ad.cerge-ei.cz/en|https://myq.ad.cerge-ei.cz/en]] or just [[https://myq/en|https://myq/en]] or try another prowser and agree to add browser's security exception)
   * Login with your network Username and Password or PIN
   * Go to the tab Jobs - you can manage jobs there (delete, pause, …)
@@ Line 56: / Line 56: @@
 ==== Toner is empty ====
-IT regularly replaces empty toners after they are informed by the printing system watchdog. You may also send an information to the IT helpdesk.
+IT regularly replaces empty toners after they are automatically informed by the printing system. You may also send an information to the IT helpdesk.
-**What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler.
+**What to do:**  Use another KYOCERA printer. All printers are connected to the same printing spooler.
 ==== Waste toner box almost full ====
-It is NORMAL state and no service activity is necessary. Printer warns that waste box will be full in near future. It is not technically possible (it is blocked by printer) to replace waste box before it is completely full.
+It's NORMAL state and **no service activity is necessary**  at this stage. Printer just warns that waste box will be full in near future. It is not technically possible (it is blocked by printer) to replace waste box before it is completely full.
 IT helpdesk is automatically informed about this state by printing management system.
-**What to do:**  users need not to do anything.
+**What to do:**  Just ignore the message. There is nothing to do.
 ==== Waste toner box is full ====
-It is necessary to replace with empty waste box. IT helpdesk is automatically informed by the printing system.
+It is necessary to replace it with an empty waste box. IT helpdesk is automatically informed by the printing system. You may also send an information to the IT helpdesk.
-**What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. (You may also inform IT helpdesk, but the state is usually known thanks to automatic reporting)
+**What to do:**  Use another KYOCERA printer. All printers are connected to the same printing spooler. (You may also inform IT helpdesk, but the state is usually known thanks to automatic reporting)
+==== Paper Jam ====
+**What to do:**  Follow the instructions at the printer's display. This kind of printers are well designed to help users to solve paper jam issues.
+**What __NOT__  to do:**  Leave the device in the non-functional state…