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public:print:myq [2019-11-09 20:33] – [Waste toner box is full] vesely | public:print:myq [2020-03-04 15:55] – vesely | ||
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Access to your printing queue is available only from local LAN | Access to your printing queue is available only from local LAN | ||
- | * Go to the address [[https:// | + | * Go to the address [[https:// |
* Login with your network Username and Password or PIN | * Login with your network Username and Password or PIN | ||
* Go to the tab Jobs - you can manage jobs there (delete, pause, …) | * Go to the tab Jobs - you can manage jobs there (delete, pause, …) | ||
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==== Toner is empty ==== | ==== Toner is empty ==== | ||
- | IT regularly replaces empty toners after they are informed by the printing system | + | IT regularly replaces empty toners after they are automatically |
- | **What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. | + | **What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. |
==== Waste toner box almost full ==== | ==== Waste toner box almost full ==== | ||
- | It's NORMAL state and **no service activity is necessary** at this stage. | + | It's NORMAL state and **no service activity is necessary** |
- | Printer just warns that waste box will be full in near future. It is not technically possible (it is blocked by printer) to replace waste box before it is completely full. | + | |
IT helpdesk is automatically informed about this state by printing management system. | IT helpdesk is automatically informed about this state by printing management system. | ||
- | **What to do: | + | **What to do: |
==== Waste toner box is full ==== | ==== Waste toner box is full ==== | ||
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It is necessary to replace it with an empty waste box. IT helpdesk is automatically informed by the printing system. You may also send an information to the IT helpdesk. | It is necessary to replace it with an empty waste box. IT helpdesk is automatically informed by the printing system. You may also send an information to the IT helpdesk. | ||
- | **What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. (You may also inform IT helpdesk, but the state is usually known thanks to automatic reporting) | + | **What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. (You may also inform IT helpdesk, but the state is usually known thanks to automatic reporting) |
+ | |||
+ | ==== Paper Jam ==== | ||
+ | |||
+ | **What to do:** Follow the instructions at the printer' | ||
+ | |||
+ | **What __NOT__ | ||