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public:print:myq [2019-11-09 20:34] – [Waste toner box almost full] vesely | public:print:myq [2022-03-16 15:57] – jbozdech | ||
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You may scan documents after you log in. | You may scan documents after you log in. | ||
- | Please note, that maximal size of attachmant | + | ==== How to Scan: ==== |
+ | |||
+ | * __Easy Scan email__ | ||
+ | - This option will send your scan directly to your mailbox | ||
+ | |||
+ | - limit of attachment - cca 20MB | ||
+ | |||
+ | * __Scan to Folder - \\cerge-ei\temp\Scan - MyQ\username__ | ||
+ | - The second option will send your scanned files directly to shown folder (actual is \\cerge-ei\temp\Scan - MyQ\username) | ||
+ | |||
+ | - Keep in mind, that this specific folder **is not locked** | ||
+ | |||
+ | Please note, that maximal size of the attachment | ||
* Identify yourself at the printer' | * Identify yourself at the printer' | ||
Line 37: | Line 49: | ||
* Ask IT office for installation via [[helpdesk@cerge-ei.cz? | * Ask IT office for installation via [[helpdesk@cerge-ei.cz? | ||
- | ===== Manage your own printing queue ===== | + | ===== Manage your MyQ profile ===== |
+ | |||
+ | Access to MyQ management is available only from local LAN | ||
+ | |||
+ | * Go to the address [[https:// | ||
+ | |||
+ | ==== Manage your own printing queue ==== | ||
Access to your printing queue is available only from local LAN | Access to your printing queue is available only from local LAN | ||
- | | + | * Login to MyQ management |
- | | + | |
* Go to the tab Jobs - you can manage jobs there (delete, pause, …) | * Go to the tab Jobs - you can manage jobs there (delete, pause, …) | ||
- | ===== Get PIN for MyQ ===== | + | ==== Get PIN for MyQ ==== |
- | * Go to the address [[https:// | + | * Log to MyQ management |
- | * log with your network username, | + | |
* click " | * click " | ||
* your PIN code will be shown on screen | * your PIN code will be shown on screen | ||
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IT regularly replaces empty toners after they are automatically informed by the printing system. You may also send an information to the IT helpdesk. | IT regularly replaces empty toners after they are automatically informed by the printing system. You may also send an information to the IT helpdesk. | ||
- | **What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. | + | **What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. |
==== Waste toner box almost full ==== | ==== Waste toner box almost full ==== | ||
- | It's NORMAL state and **no service activity is necessary** at this stage. | + | It's NORMAL state and **no service activity is necessary** |
- | Printer just warns that waste box will be full in near future. It is not technically possible (it is blocked by printer) to replace waste box before it is completely full. | + | |
IT helpdesk is automatically informed about this state by printing management system. | IT helpdesk is automatically informed about this state by printing management system. | ||
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It is necessary to replace it with an empty waste box. IT helpdesk is automatically informed by the printing system. You may also send an information to the IT helpdesk. | It is necessary to replace it with an empty waste box. IT helpdesk is automatically informed by the printing system. You may also send an information to the IT helpdesk. | ||
- | **What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. (You may also inform IT helpdesk, but the state is usually known thanks to automatic reporting) | + | **What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. (You may also inform IT helpdesk, but the state is usually known thanks to automatic reporting) |
+ | |||
+ | ==== Paper Jam ==== | ||
+ | |||
+ | **What to do:** Follow the instructions at the printer' | ||
+ | |||
+ | **What __NOT__ | ||