Differences
This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision Next revisionBoth sides next revision | ||
public:sw_internal-systems [2017-09-13 14:39] – vesely | public:sw_internal-systems [2017-10-12 10:09] – vesely | ||
---|---|---|---|
Line 3: | Line 3: | ||
===== Helpdesk ===== | ===== Helpdesk ===== | ||
- | URL address: https:// | + | **URL address: |
- | In order to streamline support requests, we utilize a support ticket system. | + | In order to streamline support requests, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket. |
- | Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. | + | |
- | A valid email address is required to submit a ticket. | + | |
- | URL address: https:// | + | ===== TAS (Team Assistant) |
- | ===== TAS (Team Assistant) ===== | + | Workflow system suitable to support the most important institutional processes for both CERGE and EI. System itself is a compromise between simplicity and functionality. It should be straightforward for regular user (Researchers, |
+ | **URL address: [[https:// | ||
+ | |||
+ | **Guides & Manuals: [[: | ||