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===== Helpdesk ===== | ===== Helpdesk ===== | ||
- | **URL address: [[https:// | + | **URL address: [[https:// |
In order to streamline support requests, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket. | In order to streamline support requests, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket. | ||
- | ===== TAS (Team Assistant) ===== | + | ===== Workflow - TAS (Team Assistant) ===== |
- | **URL address: [[https:// | + | Workflow system suitable to support the most important institutional processes for both CERGE and EI. System itself is a compromise between simplicity and functionality. It should be straightforward for regular user (Researchers, |
- | ==== User Guides ==== | + | **URL address: [[https:// |
- | Order Requests | + | **Guides & Manuals: [[: |