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public [2019-05-16 14:43] – vesely | public [2019-10-21 11:04] – marp | ||
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===== Welcome to CERGE-EI Infrastructure Knowledgebase ===== | ===== Welcome to CERGE-EI Infrastructure Knowledgebase ===== | ||
+ | |||
~~NOTOC~~ | ~~NOTOC~~ | ||
<faicon fa fa-hand-o-right> | <faicon fa fa-hand-o-right> | ||
+ | |||
---- | ---- | ||
- | <WRAP centeralign> | ||
- | If you cannot find an answer to your problem or question in the following articles, contact the appropriate office/unit through the respective email. | ||
- | **Following are the main Infrastructure Services covered by Service Desk:** | + | < |
- | </WRAP> | + | |
+ | **Following are the main infrastructure services covered by our Service Desks:** </ | ||
- | <WRAP group> | + | <WRAP group> <WRAP box half column> __**IT Services**__ |
- | <WRAP box half column> | + | |
- | __**IT Services**__ | + | |
- | {{ : | + | |
- | <faicon fa fa-desktop> | + | <faicon fa fa-desktop> |
General IT related inquiries: [[helpdesk@cerge-ei.cz|]] | General IT related inquiries: [[helpdesk@cerge-ei.cz|]] | ||
- | <faicon fa fa-globe> | + | <faicon fa fa-globe> |
Web servers related issues: [[webmaster@cerge-ei.cz|]] | Web servers related issues: [[webmaster@cerge-ei.cz|]] | ||
- | </ | + | </ |
- | <WRAP box half column> | + | |
- | __**BGO Services**__ | + | |
- | {{ : | + | |
- | <faicon fa fa-wrench> | + | <faicon fa fa-wrench> |
Building & Grounds maintenance: | Building & Grounds maintenance: | ||
- | <faicon fa fa-play-circle-o> | + | <faicon fa fa-play-circle-o> |
AV related requests & issues: [[av-helpdesk@cerge-ei.cz|]] | AV related requests & issues: [[av-helpdesk@cerge-ei.cz|]] | ||
- | </ | + | </ |
- | </ | + | |
---- | ---- | ||
- | <WRAP centeralign> | ||
- | **Following are the main Infrastructure Services covered by Service Desk:** | ||
- | </ | ||
- | <WRAP group> <WRAP half column> | + | <WRAP centeralign> |
+ | ==== IT ==== | ||
- | ==== IT ==== | ||
* <faicon fa fa-list-ol> | * <faicon fa fa-list-ol> | ||
* <faicon fa fa-balance-scale> | * <faicon fa fa-balance-scale> | ||
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* <faicon fa fa-envelope> | * <faicon fa fa-envelope> | ||
* <faicon fa fa-print> | * <faicon fa fa-print> | ||
- | * <faicon fa fa-id-card-o> | ||
* <faicon fa fa-microchip> | * <faicon fa fa-microchip> | ||
* <faicon fa fa-sitemap> | * <faicon fa fa-sitemap> | ||
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==== BGO ==== | ==== BGO ==== | ||
- | |||
* <faicon fa fa-university> | * <faicon fa fa-university> | ||
* <faicon fa fa-phone> | * <faicon fa fa-phone> | ||
+ | * <faicon fa fa-id-card-o> | ||
- | * <faicon fa fa-play-circle> | + | * <faicon fa fa-play-circle> |
* <faicon fa fa-video-camera> | * <faicon fa fa-video-camera> | ||
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---- | ---- | ||
- | + | //<font 12px/ | |
- | //<font 12px/ | + | |
- | + | ||
- | ==== ==== | + | |
---- | ---- | ||
- | <faicon fa fa-backward> | + | <faicon fa fa-backward> |
---- | ---- | ||
- | |||
<WRAP centeralign> | <WRAP centeralign> | ||
- | |||
<font 12px/ | <font 12px/ |