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| public [2021-05-19 09:48] – vesely | public [2022-05-16 09:09] – vesely |
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| <WRAP centeralign> <font inherit/inherit;;#2980b9;;inherit>**Following are the main infrastructure services covered by our Service Desks:**</font></WRAP> | <WRAP centeralign> <font inherit/inherit;;#2980b9;;inherit>**Following are the main infrastructure services covered by our Service Desks:**</font></WRAP> |
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| <WRAP group> <WRAP box half column> //**IT Services**// | <WRAP group> <WRAP box half column> //**IT Services**// {{ :public:chip_.png?nolink&80|cpu.jpg}} |
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| <faicon fa fa-desktop> **IT General Helpdesk** | <faicon fa fa-desktop> **IT General Helpdesk** |
| * <faicon fa fa-list-ol> **Important** | * <faicon fa fa-list-ol> **Important** |
| * <faicon fa fa-balance-scale> Rules & Security - [[:public:security_rules|General Rules for LAN Users]] | * <faicon fa fa-balance-scale> Rules & Security - [[:public:security_rules|General Rules for LAN Users]] |
| * <faicon fa fa-hand-stop-o> [[:public:data_protection|Privacy & Data Protection (GDPR), Data Management...]] | * <faicon fa fa-hand-stop-o> [[:public:data_protection|Privacy & Data Protection (GDPR), Data Management ...]] |
| | * [[https://www.cerge-ei.cz/computer-department/computing-services|Computer Office section at `Internal` pages ...]] |
| * <faicon fa fa-commenting> [[:public:news-announcements|Important Announcements (history)]] <faicon fa fa-key> | * <faicon fa fa-commenting> [[:public:news-announcements|Important Announcements (history)]] <faicon fa fa-key> |
| * <faicon fa fa-handshake-o> **Services** | * <faicon fa fa-handshake-o> **Services** |
| * <faicon fa fa-folder-open-o> [[:public:files_backup|File Services and Backup...]] | * <faicon fa fa-folder-open-o> [[:public:files_backup|File Services and Backup...]] |
| * <faicon fa fa-envelope> [[:public:email|E-Mail...]] | * <faicon fa fa-envelope> [[:public:email|E-Mail...]] |
| * <faicon fa fa-print> [[:public:print_copy_scan|Print/Copy/Scan...]] | * <faicon fa fa-print> [[:public:print_copy_scan|Print/Copy/Scan/OCR...]] |
| * <faicon fa fa-microchip> [[:public:heavy_horse|Heavy Horse Workstations]] <faicon fa fa-key> | * <faicon fa fa-microchip> [[:public:heavy_horse|Heavy Horse Workstations]] <faicon fa fa-key> |
| * <faicon fa fa-cloud> [[:public:cloud_services:cloud_services|Cloud Services (G-Suite, Office 365, CESNET (OwnCloud, ZOOM...)]] | * <faicon fa fa-cloud> [[:public:cloud_services:cloud_services|Cloud Services (G-Suite, O365, CESNET (OwnCloud, Zoom...)]] |
| * <faicon fa fa-university> [[:public:institutions|Charles University and CAS selected resources...]] | * <faicon fa fa-university> [[:public:institutions|Charles University and CAS selected resources...]] |
| * <faicon fa fa-sitemap> **Networking** | * <faicon fa fa-sitemap> **Networking** |
| * <faicon fa fa fa-superpowers> [[:public:sw_knowledge|Assorted Software & Applications Useful Links]] | * <faicon fa fa fa-superpowers> [[:public:sw_knowledge|Assorted Software & Applications Useful Links]] |
| * <faicon fa fa-download> [[:public:sw_download|Software Download (Drivers, etc...)]] | * <faicon fa fa-download> [[:public:sw_download|Software Download (Drivers, etc...)]] |
| * <faicon fa fa-shield> [[:public:sw_security|Security (Notebook encryption, Privilege Management, ...)]] <faicon fa fa-key> | * <faicon fa fa-shield> [[:public:sw_security|Security (Notebook encryption, EPM Privilege Management, ...)]] <faicon fa fa-key> |
| * <faicon fa fa-leanpub> [[:public:sw_moodle|Moodle Admin Guidelines]] <faicon fa fa-key> | * <faicon fa fa-leanpub> [[:public:sw_moodle|Moodle Admin Guidelines]] <faicon fa fa-key> |
| * <faicon fa fa-edit> [[:public:sw_internal|Web Pages Editing Guidelines]] <faicon fa fa-key> | * <faicon fa fa-edit> [[:public:sw_internal|Web Pages Editing Guidelines]] <faicon fa fa-key> |