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public [2021-04-09 13:50] veselypublic [2022-05-16 09:09] (current) vesely
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 <faicon fa fa-hand-o-right> Purpose of these pages is to provide basic information, answers to potential problems, guides and hints on most common technical infrastructure related issues, and should be the first stage of the problem-solving process. <faicon fa fa-hand-o-right> Purpose of these pages is to provide basic information, answers to potential problems, guides and hints on most common technical infrastructure related issues, and should be the first stage of the problem-solving process.
  
-----+<WRAP centeralign> <font inherit/inherit;;#999999;;inherit>If you cannot find an answer to your problem or question in the following articles, contact the appropriate office/unit through the respective email.</font></WRAP>
  
-<WRAP centeralign> If you cannot find an answer to your problem or question in the following articles, contact the appropriate office/unit through the respective email.+----
  
-<font inherit/inherit;;#2980b9;;inherit>**Following are the main infrastructure services covered by our Service Desks:**</font></WRAP>+<WRAP centeralign> <font inherit/inherit;;#2980b9;;inherit>**Following are the main infrastructure services covered by our Service Desks:**</font></WRAP>
  
-<WRAP group> <WRAP box half column> __**IT Services**__  {{  :public:chip_.png?nolink&80|cpu.jpg}}+<WRAP group> <WRAP box half column> //**IT Services**//  {{  :public:chip_.png?nolink&80|cpu.jpg}}
  
 <faicon fa fa-desktop> **IT General Helpdesk** <faicon fa fa-desktop> **IT General Helpdesk**
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 Web servers related issues: [[webmaster@cerge-ei.cz|]] Web servers related issues: [[webmaster@cerge-ei.cz|]]
  
-</WRAP> <WRAP box half column> __**On Premises Services**__  {{  :public:building-gray.jpg?nolink&80|cpu.jpg}}+</WRAP> <WRAP box half column> //**On Premises Services**//  {{  :public:building-gray.jpg?nolink&80|cpu.jpg}}
  
 <faicon fa fa-wrench> **Building Maintenance** <faicon fa fa-wrench> **Building Maintenance**
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   * <faicon fa fa-list-ol> **Important**   * <faicon fa fa-list-ol> **Important**
       * <faicon fa fa-balance-scale> Rules & Security - [[:public:security_rules|General Rules for LAN Users]]       * <faicon fa fa-balance-scale> Rules & Security - [[:public:security_rules|General Rules for LAN Users]]
-      * <faicon fa fa-hand-stop-o> [[:public:data_protection|Privacy & Data Protection (GDPR), Data Management...]]+      * <faicon fa fa-hand-stop-o> [[:public:data_protection|Privacy & Data Protection (GDPR), Data Management ...]] 
 +      * [[https://www.cerge-ei.cz/computer-department/computing-services|Computer Office section at `Internal` pages ...]] <faicon fa fa-key>
       * <faicon fa fa-commenting> [[:public:news-announcements|Important Announcements (history)]] <faicon fa fa-key>       * <faicon fa fa-commenting> [[:public:news-announcements|Important Announcements (history)]] <faicon fa fa-key>
   * <faicon fa fa-handshake-o> **Services**   * <faicon fa fa-handshake-o> **Services**
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       * <faicon fa fa-folder-open-o> [[:public:files_backup|File Services and Backup...]]       * <faicon fa fa-folder-open-o> [[:public:files_backup|File Services and Backup...]]
       * <faicon fa fa-envelope> [[:public:email|E-Mail...]]       * <faicon fa fa-envelope> [[:public:email|E-Mail...]]
-      * <faicon fa fa-print> [[:public:print_copy_scan|Print/Copy/Scan...]]+      * <faicon fa fa-print> [[:public:print_copy_scan|Print/Copy/Scan/OCR...]]
       * <faicon fa fa-microchip> [[:public:heavy_horse|Heavy Horse Workstations]] <faicon fa fa-key>       * <faicon fa fa-microchip> [[:public:heavy_horse|Heavy Horse Workstations]] <faicon fa fa-key>
-      * <faicon fa fa-cloud> [[:public:cloud_services:cloud_services|Cloud Services (G-Suite, Office 365, CESNET (OwnCloud, ZOOM...)]]+      * <faicon fa fa-cloud> [[:public:cloud_services:cloud_services|Cloud Services (G-Suite, O365, CESNET (OwnCloud, Zoom...)]]
       * <faicon fa fa-university> [[:public:institutions|Charles University and CAS selected resources...]]       * <faicon fa fa-university> [[:public:institutions|Charles University and CAS selected resources...]]
   * <faicon fa fa-sitemap> **Networking**   * <faicon fa fa-sitemap> **Networking**
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       * <faicon fa fa fa-superpowers> [[:public:sw_knowledge|Assorted Software & Applications Useful Links]]       * <faicon fa fa fa-superpowers> [[:public:sw_knowledge|Assorted Software & Applications Useful Links]]
       * <faicon fa fa-download> [[:public:sw_download|Software Download (Drivers, etc...)]]       * <faicon fa fa-download> [[:public:sw_download|Software Download (Drivers, etc...)]]
-      * <faicon fa fa-shield> [[:public:sw_security|Security (Notebook encryption, Privilege Management, ...)]] <faicon fa fa-key>+      * <faicon fa fa-shield> [[:public:sw_security|Security (Notebook encryption, EPM Privilege Management, ...)]] <faicon fa fa-key>
       * <faicon fa fa-leanpub> [[:public:sw_moodle|Moodle Admin Guidelines]] <faicon fa fa-key>       * <faicon fa fa-leanpub> [[:public:sw_moodle|Moodle Admin Guidelines]] <faicon fa fa-key>
       * <faicon fa fa-edit> [[:public:sw_internal|Web Pages Editing Guidelines]] <faicon fa fa-key>       * <faicon fa fa-edit> [[:public:sw_internal|Web Pages Editing Guidelines]] <faicon fa fa-key>
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  • Last modified: 2021-04-09 13:50
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