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public:emai:forward_settings [2017-02-27 15:41] – created marp | public:emai:forward_settings [2023-10-17 11:08] (current) – vesely | ||
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===== Forward settings ===== | ===== Forward settings ===== | ||
+ | < | ||
+ | With respect to the GDPR, | ||
+ | < | ||
- | How to set redirecting | + | //"… automatic forwarding from an e-mail account under the cuni.cz domain |
- | | + | //"… the use of e-mail accounts outside the cuni.cz domain (or outside the domain of cooperating university hospitals, the Academy of Sciences, etc.) is problematic from the standpoint of cybersecurity."// |
+ | |||
+ | //< | ||
+ | |||
+ | ---- | ||
+ | |||
+ | ==== Forwarding modes options and their impact ==== | ||
+ | |||
+ | Please note that individual' | ||
+ | |||
+ | Any email forwarding set by the individual user is the sole responsibility of the respective user. It is important to understand that there is no pratical way to investigate issues with delivery. Such investigation must be done at the recipient side (at targeted mailserver server) and it is up to the respective user to resolve the identified issue in cooperation with the target server' | ||
+ | |||
+ | Provided the above is understood, the user can set up redirection in two basic ways (options): | ||
+ | |||
+ | === Option A: Forward over filters (the recommended way) === | ||
+ | |||
+ | Currently better working solution of redirecting messages is by setting an extra filter in user's mailbox (via webmail). An envelope sender of such redirected email is automatically set to have CERGE-EI email address so the email passes SPF check. // | ||
+ | |||
+ | === Option B: General forward (old way - not recommended because of SPF restrictions) === | ||
+ | |||
+ | Build-in redirecting message function meet your needs in case you are forwarding to the server which trusts our mailservers. It may clash with security settings of the originating (sender) mail server and receiving (recipient) server. E.g. if strict [[: | ||
+ | |||
+ | Please be aware that this type of redirect to Google mailbox is not recommended due to non-deterministic behavior on Gmail end: In case sender domain has strict SPF rule set (to reject all servers but explicitly listed) Google randomly chooses between message delivering and not delivering! Note that this issue might be applicable to other cloud mail services at random. | ||
+ | |||
+ | <WRAP center round important 60%> **__Do not combine__ //Standard forward// with // | ||
+ | ==== How to set redirecting and related features ==== | ||
+ | |||
+ | === Option A: Forward over Filters (detail) === | ||
+ | |||
+ | | ||
+ | * Find Preferences/ | ||
+ | * Create Filter: ' | ||
+ | * Set condition: **always TRUE **//(e.g. Date after 1/ | ||
+ | * Set **action: Redirect to Address**: // | ||
+ | * Keep on **[x] Do not process additional filters** | ||
+ | * Deal with **mailserver mailbox retention** | ||
+ | - if you **do not need to keep messages** | ||
+ | - otherwise use the feature " | ||
+ | - or remember to **clean Zimbra mailbox regularly**. | ||
+ | |||
+ | === Hints & Advices === | ||
+ | |||
+ | * Do not forget to **uncheck** | ||
+ | * if you do not plan to regularly clean the cerge-ei mailbox, see the section " | ||
+ | * Do not forget to stop [[: | ||
+ | * Do not create the loop. Do not set two redirects in opposite directions. | ||
+ | * {{: | ||
+ | |||
+ | === Keeping messages temporary === | ||
+ | |||
+ | * How to set the temporary keeping messages in INBOX see here [[: | ||
+ | * Do not forget to move any older necessary messages from INBOX to the another folder in advance. | ||
+ | |||
+ | ---- | ||
+ | |||
+ | === Option B: - Standard redirecting of messages to external mailbox (detail) === | ||
+ | |||
+ | * Open webmail [[https:// | ||
* Find Preferences/ | * Find Preferences/ | ||
* Set your proper remote address, double check its correctness | * Set your proper remote address, double check its correctness | ||
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* Do not create the loop. Do not set two redirects in opposite directions. | * Do not create the loop. Do not set two redirects in opposite directions. | ||
- | * {{: | + | * {{: |
+ | |||
+ | === === | ||