Show pageOld revisionsBacklinksExport to PDFBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. ===== Welcome to CERGE-EI Infrastructure Knowledgebase ===== <faicon fa fa-hand-o-right> Purpose of these pages is to provide basic information, answers to potential problems, guides and hints on most common technical infrastructure related issues, and should be the first stage of the problem-solving process. <WRAP centeralign> **Following are the main Infrastructure Services:** </WRAP> ---- <WRAP group> <WRAP box half column> __**IT Services**__ {{ :public:cpu.jpg?nolink&80|cpu.jpg}} <faicon fa fa-desktop> **IT General Helpdesk** General IT related inquiries: [[helpdesk@cerge-ei.cz|]] <faicon fa fa-globe> **IT Webmaster Helpdesk** Web servers related issues: [[webmaster@cerge-ei.cz|]] </WRAP> <WRAP box half column> __**BGO Services**__ {{ :public:building.jpg?nolink&80|cpu.jpg}} <faicon fa fa-wrench> **BGO Maintenance** Building & Grounds maintenance: [[maintenance@cerge-ei.cz|]] <faicon fa fa-play-circle-o> **BGO Audio-Visual Servicedesk** AV related requests & issues: [[av-helpdesk@cerge-ei.cz|]] </WRAP> </WRAP> ---- <WRAP group> <WRAP half column> **IT Services** * <faicon fa fa-list-ol> **Important** * <faicon fa fa-balance-scale> Rules & Security - [[:public:security_rules|General Rules for LAN Users]] * <faicon fa fa-hand-stop-o> [[:public:data_protection|Privacy & Data Protection (GDPR)...]] * <faicon fa fa-commenting> [[:public:news-announcements|News & Announcements]] <faicon fa fa-key> * <faicon fa fa-handshake-o> **Services** * <faicon fa fa-user-o> [[:public:user_accounts|User Accounts and Password usage]] * <faicon fa fa-unlock-alt> [[:public:passwd_change|Password Change and Account LOCKout]] * <faicon fa fa-folder-open-o> [[:public:files_backup|File Services and Backup...]] * <faicon fa fa-envelope> [[:public:email|E-Mail...]] * <faicon fa fa-print> [[:public:print_copy_scan|Print/Copy/Scan...]] * <faicon fa fa-id-card-o> [[public:bgo:id_cards|ID Cards]] * <faicon fa fa-microchip> [[:public:heavy_horse|Heavy Horse Workstations]] <faicon fa fa-key> * <faicon fa fa-sitemap> **Networking** * <faicon fa fa-laptop> [[:public:network_connection|LAN Connection]] * <faicon fa fa-wifi> [[:public:wifimenu|Wi-Fi Connection]] * <faicon fa fa-window-maximize> [[:public:remote_desktop|Remote Desktop]] * <faicon fa fa-sign-in> [[:public:vpn_connection|Virtual Private Network (VPN)]] <faicon fa fa-key> * <faicon fa fa-podcast> [[:public:eduroam|Eduroam]] * <faicon fa fa-mouse-pointer> **Software & Applications** * <faicon fa fa-windows> [[:public:sw_overview|Software Overview]] * <faicon fa fa-bar-chart> [[:public:sw_install|Special Software Installation Gudelines (Stata, Mathematica, Matlab...)]] <faicon fa fa-key> * <faicon fa fa-window-restore> [[:public:sw_internal-systems|Internal CERGE-EI Systems (Helpdesk, TAS)]] <faicon fa fa-key> * <faicon fa fa-book> [[:public:sw_manuals|Software On-line Documentation]] * <faicon fa fa-edit> [[:public:sw_internal|Web Pages Editing Guidelines]] * <faicon fa fa-graduation-cap>[[:public:sw_moodle|Moodle Guidelines]] <faicon fa fa-key> * <faicon fa fa-crosshairs> [[:public:sw_hints|Assorted Software Tips&Tricks (Windows, Office, ...)]] * <faicon fa fa-download> [[:public:sw_download|Software Download (Drivers, etc...)]] * <faicon fa fa-shield> [[:public:sw_encryption|Security - Notebooks encryption]] <faicon fa fa-key> </WRAP> <WRAP half column> **BGO Services** * <faicon fa fa-university> **Building & Ground Office** * <faicon fa fa-phone> [[:public:bgo:phone_services|BGO - Phone Services]] <faicon fa fa-key> * <faicon fa fa-play-circle> **AV Services** * <faicon fa fa-video-camera> [[public:presentation:presentation|Presentation Equipment]] (projection, audio, notebooks, accessories) </WRAP> </WRAP> ---- //<font 12px/inherit;;rgb(165, 42, 42);;inherit> Key symbol ( <faicon fa fa-key> ) means you must log-in first to see the page content</font>// ==== ==== ---- <faicon fa fa-backward> **[[:changes|Latest changes...]]** ---- <WRAP centeralign> <faicon fa fa-comment> You can use Service Desk email address [[helpdesk@cerge-ei.cz|]] for general feedback to this Wiki. </WRAP> <font 12px/inherit;;rgb(165, 42, 42);;inherit>//__Disclaimer__//</font> \\ <font 12px/inherit;;rgb(165, 42, 42);;inherit>//Please understand that this website is still developing and articles are added and improved continuously. \\ We would really appreciate any feedback on this website, especially hints what articles are missing, should be eventually revised, what might be improved, changed etc.//</font> \\ <font 12px/inherit;;rgb(165, 42, 42);;inherit>//That all simply means: **You could help us to make this website useful !!!**//</font> CKG Edit /var/www/html/dokuwiki/data/pages/public/priv_dev_pv_001.txt Last modified: 2020-06-04 08:46by jvais