| Both sides previous revision Previous revision Next revision | Previous revision |
| public:priv_dev_pv_001 [2019-05-16 13:02] – vesely | public:priv_dev_pv_001 [2020-06-04 08:46] (current) – ↷ Links adapted because of a move operation jvais |
|---|
| <faicon fa fa-hand-o-right> Purpose of these pages is to provide basic information, answers to potential problems, guides and hints on most common technical infrastructure related issues, and should be the first stage of the problem-solving process. | <faicon fa fa-hand-o-right> Purpose of these pages is to provide basic information, answers to potential problems, guides and hints on most common technical infrastructure related issues, and should be the first stage of the problem-solving process. |
| |
| **Following are the main Infrastructure Services:** | |
| |
| * <faicon fa fa-desktop> **IT General Helpdesk** - for general IT related inquiries: [[helpdesk@cerge-ei.cz|]] | |
| * <faicon fa fa-globe> **IT Webmaster Helpdesk** - for all web related issues: [[webmaster@cerge-ei.cz|]] | |
| * <faicon fa fa-wrench> **BGO Maintenance** - for all Building & Grounds related topics: [[maintenance@cerge-ei.cz|]] | |
| * <faicon fa fa-play-circle-o> **BGO Audio-Visual Servicedesk** - for AV related requests & issues: [[av-helpdesk@cerge-ei.cz|]] | |
| * <faicon fa fa-comment> You can use Service Desk email address [[helpdesk@cerge-ei.cz|]] for general feedback to this Wiki. | |
| |
| ---- | |
| <WRAP centeralign> | <WRAP centeralign> |
| **Following are the main Infrastructure Services:** | **Following are the main Infrastructure Services:** |
| ---- | ---- |
| |
| <WRAP group> <WRAP half column> | <WRAP group> |
| | <WRAP box half column> |
| |
| __**IT Services**__ | __**IT Services**__ |
| <faicon fa fa-desktop> **IT General Helpdesk** | <faicon fa fa-desktop> **IT General Helpdesk** |
| |
| for general IT related inquiries: [[helpdesk@cerge-ei.cz|]] | General IT related inquiries: [[helpdesk@cerge-ei.cz|]] |
| |
| <faicon fa fa-globe> **IT Webmaster Helpdesk** | <faicon fa fa-globe> **IT Webmaster Helpdesk** |
| |
| for all web related issues: [[webmaster@cerge-ei.cz|]] | Web servers related issues: [[webmaster@cerge-ei.cz|]] |
| |
| </WRAP> | </WRAP> |
| |
| <WRAP half column> | <WRAP box half column> |
| |
| __**BGO Services**__ | __**BGO Services**__ |
| <faicon fa fa-wrench> **BGO Maintenance** | <faicon fa fa-wrench> **BGO Maintenance** |
| |
| for all Building & Grounds related topics: [[maintenance@cerge-ei.cz|]] | Building & Grounds maintenance: [[maintenance@cerge-ei.cz|]] |
| |
| <faicon fa fa-play-circle-o> **BGO Audio-Visual Servicedesk** | <faicon fa fa-play-circle-o> **BGO Audio-Visual Servicedesk** |
| |
| for AV related requests & issues: [[av-helpdesk@cerge-ei.cz|]] | AV related requests & issues: [[av-helpdesk@cerge-ei.cz|]] |
| |
| </WRAP> | </WRAP> |
| ---- | ---- |
| |
| <WRAP centeralign> <faicon fa fa-comment> You can use Service Desk email address [[helpdesk@cerge-ei.cz|]] for general feedback to this Wiki. </WRAP> | <WRAP group> <WRAP half column> |
| |
| ---- | **IT Services** |
| |
| * <faicon fa fa-list-ol> **Important** | * <faicon fa fa-list-ol> **Important** |
| * <faicon fa fa-envelope> [[:public:email|E-Mail...]] | * <faicon fa fa-envelope> [[:public:email|E-Mail...]] |
| * <faicon fa fa-print> [[:public:print_copy_scan|Print/Copy/Scan...]] | * <faicon fa fa-print> [[:public:print_copy_scan|Print/Copy/Scan...]] |
| * <faicon fa fa-id-card-o> [[:public:id_cards|ID Cards]] | * <faicon fa fa-id-card-o> [[public:bgo:id_cards|ID Cards]] |
| * <faicon fa fa-video-camera> [[:public:presentation|Presentation Equipment]] (projection, audio, notebooks, accessories) | |
| * <faicon fa fa-microchip> [[:public:heavy_horse|Heavy Horse Workstations]] <faicon fa fa-key> | * <faicon fa fa-microchip> [[:public:heavy_horse|Heavy Horse Workstations]] <faicon fa fa-key> |
| * <faicon fa fa-sitemap> **Networking** | * <faicon fa fa-sitemap> **Networking** |
| * <faicon fa fa-download> [[:public:sw_download|Software Download (Drivers, etc...)]] | * <faicon fa fa-download> [[:public:sw_download|Software Download (Drivers, etc...)]] |
| * <faicon fa fa-shield> [[:public:sw_encryption|Security - Notebooks encryption]] <faicon fa fa-key> | * <faicon fa fa-shield> [[:public:sw_encryption|Security - Notebooks encryption]] <faicon fa fa-key> |
| | |
| | </WRAP> |
| | |
| | <WRAP half column> |
| | |
| | **BGO Services** |
| | |
| * <faicon fa fa-university> **Building & Ground Office** | * <faicon fa fa-university> **Building & Ground Office** |
| * <del><faicon fa fa-play-circle> [[:public:bgo:av_services|AV Services]] <faicon fa fa-key></del> [//comming soon//] | |
| * <faicon fa fa-phone> [[:public:bgo:phone_services|BGO - Phone Services]] <faicon fa fa-key> | * <faicon fa fa-phone> [[:public:bgo:phone_services|BGO - Phone Services]] <faicon fa fa-key> |
| |
| //<font 12px/inherit;;rgb(165, 42, 42);;inherit>Key symbol means you must log-in first to see the page content</font>// | * <faicon fa fa-play-circle> **AV Services** |
| | * <faicon fa fa-video-camera> [[public:presentation:presentation|Presentation Equipment]] (projection, audio, notebooks, accessories) |
| | |
| | </WRAP> |
| | |
| | </WRAP> |
| | |
| | ---- |
| | |
| | |
| | //<font 12px/inherit;;rgb(165, 42, 42);;inherit> Key symbol ( <faicon fa fa-key> ) means you must log-in first to see the page content</font>// |
| |
| ==== ==== | ==== ==== |
| |
| ---- | ---- |
| | |
| | |
| | <WRAP centeralign> <faicon fa fa-comment> You can use Service Desk email address [[helpdesk@cerge-ei.cz|]] for general feedback to this Wiki. </WRAP> |
| | |
| |
| <font 12px/inherit;;rgb(165, 42, 42);;inherit>//__Disclaimer__//</font> \\ <font 12px/inherit;;rgb(165, 42, 42);;inherit>//Please understand that this website is still developing and articles are added and improved continuously. \\ | <font 12px/inherit;;rgb(165, 42, 42);;inherit>//__Disclaimer__//</font> \\ <font 12px/inherit;;rgb(165, 42, 42);;inherit>//Please understand that this website is still developing and articles are added and improved continuously. \\ |