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public:emai:ipqarantine [2021-06-11 14:29] – vesely | public:emai:ipqarantine [2021-06-30 07:24] – [Release and whitelist] vesely | ||
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====== Email - Quarantine (Ironport) ====== | ====== Email - Quarantine (Ironport) ====== | ||
+ | |||
+ | <WRAP left round important 100%> <font inherit/ | ||
+ | |||
+ | <font inherit/ | ||
+ | |||
+ | If not sure or have questions, contact [[helpdesk@cerge-ei.cz|]] </ | ||
+ | |||
+ | ---- | ||
===== Overview ===== | ===== Overview ===== | ||
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There are %new_message_count% new messages in your Email Quarantine since you received your last Spam Quarantine Notification. If the messages below are spam, you do not need to take any action. Messages will be automatically removed from the quarantine after %days_until_expire% day(s). | There are %new_message_count% new messages in your Email Quarantine since you received your last Spam Quarantine Notification. If the messages below are spam, you do not need to take any action. Messages will be automatically removed from the quarantine after %days_until_expire% day(s). | ||
- | **Quarantine | + | **Quarantine |
- | + | ||
- | **Quarantine is always available via link provided in the digest email.** | + | |
+ | **Please note: **Quarantine is always available via link provided in the digest email.\\ | ||
Simply click view< | Simply click view< | ||
- | ---- | + | **Release from quarantine** |
- | {{: | + | Click ' |
+ | |||
+ | **Whitelisting (sender email address)** | ||
+ | |||
+ | You may whitelist sender email address. Next time email from the whitelisted sender appears, it should skip the quarantine. | ||
+ | |||
+ | Click **//' | ||
+ | |||
+ | //(See example below)// | ||
---- | ---- | ||
- | {{: | + | ===== Preview & Release message ===== |
- | <WRAP left round important 60%> | + | Message from: <font inherit/ |
- | <font inherit/ | + | * Click **Subject** |
- | Don't open any file unless | + | * Click **Release** |
+ | * Click **view email quarantine** | ||
+ | {{: | ||
- | If not sure or have questions, contact [[helpdesk@cerge-ei.cz|]] </ | + | |
+ | ---- | ||
+ | |||
+ | ===== Release and whitelist ===== | ||
+ | |||
+ | * select **[x]** | ||
+ | * select appropriate Action: | ||
+ | * **Release** | ||
+ | * **Release and Add to Safelist** | ||
+ | * **Delete **- delete message from quarantine, if it is true SPAM. | ||
+ | |||
+ | {{: | ||
+ | {{: | ||