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public:emai:ipqarantine [2021-06-11 14:35] – vesely | public:emai:ipqarantine [2021-06-30 07:22] – [Preview & Release message] vesely | ||
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====== Email - Quarantine (Ironport) ====== | ====== Email - Quarantine (Ironport) ====== | ||
+ | |||
+ | <WRAP left round important 100%> <font inherit/ | ||
+ | |||
+ | <font inherit/ | ||
+ | |||
+ | If not sure or have questions, contact [[helpdesk@cerge-ei.cz|]] </ | ||
+ | |||
+ | ---- | ||
===== Overview ===== | ===== Overview ===== | ||
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Simply click view< | Simply click view< | ||
- | ---- | + | **Release from quarantine** |
- | {{: | + | Click ' |
+ | |||
+ | **Whitelisting (sender email address)** | ||
+ | |||
+ | You may whitelist sender email address. Next time email from the whitelisted sender appears, it should skip the quarantine. | ||
+ | |||
+ | Click **//' | ||
+ | |||
+ | //(See example below)// | ||
---- | ---- | ||
- | {{: | + | ===== Preview & Release message ===== |
- | <WRAP left round important 60%> | + | Message from: <font inherit/ |
- | <font inherit/ | + | * Click **Subject** |
- | Don't open any file unless | + | * Click **Release** |
+ | * Click **view email quarantine** | ||
+ | {{: | ||
+ | {{: | ||
- | If not sure or have questions, contact [[helpdesk@cerge-ei.cz|]] </ | + | ---- |
+ | |||
+ | ===== Release and whitelist ===== | ||
+ | |||
+ | * select **[x]** | ||
+ | * select appropriate Action: | ||
+ | * **Release** | ||
+ | * **Release and Add to Safelist** | ||
+ | * **Delete **- delete message from quarantine, if it is true SPAM. | ||
+ | {{: | ||