Differences

This shows you the differences between two versions of the page.

--- public:emai:ipqarantine [2021-06-11 14:41] – vesely
+++ public:emai:ipqarantine [2021-06-30 07:24] – [Release and whitelist] vesely
@@ Line 1: / Line 1: @@
 ====== Email - Quarantine (Ironport) ======
+<WRAP left round important 100%> <font inherit/inherit;;#c0392b;;inherit>**WARNING**</font>
+<font inherit/inherit;;#c0392b;;inherit>If you decide to review or release the quarantined content, please be very carefull! Don't open any file unless you are certain it's legitimate.</font>
+If not sure or have questions, contact [[helpdesk@cerge-ei.cz|]] </WRAP>
+----
 ===== Overview =====
@@ Line 20: / Line 28: @@
 You may whitelist sender email address. Next time email from the whitelisted sender appears, it should skip the quarantine.
-Click //'view your email quarantine'// and then select (check) what you want to be whitelisted and select //'- - Release and add to whitelist'// from drop-down menu.
+Click **//'view your email quarantine'// **and then select (check) what you want to be whitelisted and select **//'- - Release and add to whitelist'//**  from drop-down menu.
 //(See example below)//
@@ Line 26: / Line 34: @@
 ----
-{{:public:emai:pasted:20210611-163433.png?740x408}}
+===== Preview & Release message =====
+Message from: <font inherit/inherit;;#27ae60;;inherit>**ironport@cerge-ei.cz**</font>
+  * Click **Subject**  text to preview the quarantined message
+  * Click **Release**  to release email from quarantine if you believe it's legitimate message
+  * Click **view email quarantine**  to see all quarantined message and eventualy do selective whitelisting and releasing.
+{{:public:emai:pasted:20210630-092214.png?740x408}}
 ----
-{{:public:emai:pasted:20210611-162909.png?740x461}}
+===== Release and whitelist =====
-<WRAP left round important 60%> <font inherit/inherit;;#c0392b;;inherit>**WARNING**</font>
+  * select **[x]**  message(s) you want to deal with
+  * select appropriate Action:
+      * **Release**  - release selected messages (allow delivery)
+      * **Release and Add to Safelist**  - whitelist sender (From) so next time email might not fall into quarantine
+      * **Delete **- delete message from quarantine, if it is true SPAM.
-<font inherit/inherit;;#c0392b;;inherit>If you decide to review the quarantined content, please be very carefull.\\
+{{:public:emai:pasted:20210630-092402.png?740x461}}
-Don't open any file unless you are certain it's legitimate.</font>
-If not sure or have questions, contact [[helpdesk@cerge-ei.cz|]] </WRAP>