Differences
This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision Next revisionBoth sides next revision | ||
public:emai:ipqarantine [2021-06-14 08:41] – vesely | public:emai:ipqarantine [2024-01-08 13:29] – vesely | ||
---|---|---|---|
Line 1: | Line 1: | ||
====== Email - Quarantine (Ironport) ====== | ====== Email - Quarantine (Ironport) ====== | ||
- | <WRAP left round important 100%> <font inherit/ | + | <WRAP left round important 100%> |
- | + | <font inherit/ | |
- | <font inherit/ | + | < |
If not sure or have questions, contact [[helpdesk@cerge-ei.cz|]] </ | If not sure or have questions, contact [[helpdesk@cerge-ei.cz|]] </ | ||
Line 13: | Line 13: | ||
Some messages may be blocked by antispam as suspected spam despite they are from a trusted sender. | Some messages may be blocked by antispam as suspected spam despite they are from a trusted sender. | ||
- | There are %new_message_count% new messages in your Email Quarantine since you received your last Spam Quarantine Notification. If the messages below are spam, you do not need to take any action. Messages will be automatically removed from the quarantine after %days_until_expire% day(s). | + | \\ |
**Quarantine Notification **- users get regular summary digest email from Ironport Mail Gateway about newly added quarantined messages. | **Quarantine Notification **- users get regular summary digest email from Ironport Mail Gateway about newly added quarantined messages. | ||
+ | < | ||
**Please note: **Quarantine is always available via link provided in the digest email.\\ | **Please note: **Quarantine is always available via link provided in the digest email.\\ | ||
- | Simply click view< | + | Simply click view <font inherit/ |
+ | |||
+ | Quarantine notification digests come in regular interval (every second hour usualy) so you have to wait until it arrives.\\ | ||
+ | As a workaround, you may use any older quarantine notification digest thanks to the fact that the link to quarantine remains the same for all such digests. | ||
**Release from quarantine** | **Release from quarantine** | ||
Line 35: | Line 38: | ||
===== Preview & Release message ===== | ===== Preview & Release message ===== | ||
+ | |||
+ | Message from: | ||
+ | < | ||
* Click **Subject** | * Click **Subject** | ||
Line 40: | Line 46: | ||
* Click **view email quarantine** | * Click **view email quarantine** | ||
- | {{: | + | {{: |
---- | ---- | ||
Line 51: | Line 57: | ||
* **Release and Add to Safelist** | * **Release and Add to Safelist** | ||
* **Delete **- delete message from quarantine, if it is true SPAM. | * **Delete **- delete message from quarantine, if it is true SPAM. | ||
- | + | {{: | |
- | {{: | + | |