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public:network_connection [2016-09-14 13:06] – krest | public:network_connection [2016-09-22 09:27] (current) – krest | ||
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==== How to check connectivity ==== | ==== How to check connectivity ==== | ||
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+ | === Network Connectivity Loss === | ||
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+ | Loss of network connectivity can manifest itself in different ways: logon failure due to inaccessible domain controller, no internet connection, mail server inaccessible, | ||
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+ | Computer networking is structured in so called layers ([[https:// | ||
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+ | If you notice that your device has no network connectivity (see "Check connectivity" | ||
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+ | <WRAP round important 30%> | ||
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+ | __**check the cable first**.__ | ||
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+ | The network cable is generally a gray cord with a connector similar to a telephone jack. To unplug this cable from the drop (Data wall socket) or the computer (network card/ | ||
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+ | {{: | ||
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+ | **RJ45 connector of UTP data cable ** and ** Data wall socket ** \\ \\ Network cards that are inside of your computer have usually an indication light on the outside that is green and shines brightly if everything is working properly. If the green light is not on, you will probably need to replace the cable or check the network card. In this case call the Computer Office staff for help. | ||
==== How to check IP address ==== | ==== How to check IP address ==== | ||
- | 1. Left-click on the windows icon {{: | + | For remote intervention on your computer you could be asked by the Computer Office staff about the IP address of your equipment. Please follow further instructions, |
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+ | 1. Left-click on the windows icon {{: | ||
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- | ==== How to differentiate malfunctions in network services ==== | ||
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- | Loss of network connectivity can manifest itself in different ways: logon failure due to inaccessible domain controller, no internet connection, mail server inaccessible, | ||