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public:emai:ipqarantine [2021-06-14 08:41] – vesely | public:emai:ipqarantine [2024-01-08 13:50] – vesely | ||
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====== Email - Quarantine (Ironport) ====== | ====== Email - Quarantine (Ironport) ====== | ||
- | <WRAP left round important 100%> <font inherit/ | + | <WRAP left round important 100%> |
- | + | <font inherit/ | |
- | <font inherit/ | + | < |
If not sure or have questions, contact [[helpdesk@cerge-ei.cz|]] </ | If not sure or have questions, contact [[helpdesk@cerge-ei.cz|]] </ | ||
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Some messages may be blocked by antispam as suspected spam despite they are from a trusted sender. | Some messages may be blocked by antispam as suspected spam despite they are from a trusted sender. | ||
- | There are %new_message_count% new messages in your Email Quarantine since you received your last Spam Quarantine Notification. If the messages below are spam, you do not need to take any action. Messages will be automatically removed from the quarantine after %days_until_expire% day(s). | + | \\ |
**Quarantine Notification **- users get regular summary digest email from Ironport Mail Gateway about newly added quarantined messages. | **Quarantine Notification **- users get regular summary digest email from Ironport Mail Gateway about newly added quarantined messages. | ||
+ | |||
+ | Typical notification text: | ||
+ | < | ||
**Please note: **Quarantine is always available via link provided in the digest email.\\ | **Please note: **Quarantine is always available via link provided in the digest email.\\ | ||
- | Simply click view< | + | Simply click view |
+ | <font inherit/ | ||
+ | |||
+ | Quarantine notification digests come in regular intervals (every second hour usualy) so you have to wait a while until it arrives.\\ | ||
+ | As a workaround, you may use an older quarantine notification digest thanks to the fact that the link to quarantine remains the same for all such digests. | ||
**Release from quarantine** | **Release from quarantine** | ||
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===== Preview & Release message ===== | ===== Preview & Release message ===== | ||
+ | |||
+ | Message from: | ||
+ | < | ||
* Click **Subject** | * Click **Subject** | ||
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* Click **view email quarantine** | * Click **view email quarantine** | ||
- | {{: | + | {{: |
---- | ---- | ||
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* **Release and Add to Safelist** | * **Release and Add to Safelist** | ||
* **Delete **- delete message from quarantine, if it is true SPAM. | * **Delete **- delete message from quarantine, if it is true SPAM. | ||
- | + | {{: | |
- | {{: | + | |