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public:network_connection [2016-09-22 08:38] – krest | public:network_connection [2016-09-22 09:27] (current) – krest | ||
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- | **Loss of network connectivity | + | \\ |
+ | === Network Connectivity Loss === | ||
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+ | Loss of network connectivity can manifest itself in different ways: logon failure due to inaccessible domain controller, no internet connection, mail server inaccessible, | ||
Computer networking is structured in so called layers ([[https:// | Computer networking is structured in so called layers ([[https:// | ||
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- | **RJ45 connector of UTP data cable ** and ** Data wall socket ** \\ \\ Network cards that are inside of your computer have usually an indication light on the outside that is green and shines brightly if everything is working properly. If the green light is not on, you will probably need to replace the cable or check the network card and this is your IT team's duty. | + | **RJ45 connector of UTP data cable ** and ** Data wall socket ** \\ \\ Network cards that are inside of your computer have usually an indication light on the outside that is green and shines brightly if everything is working properly. If the green light is not on, you will probably need to replace the cable or check the network card. In this case call the Computer Office staff for help. |
==== How to check IP address ==== | ==== How to check IP address ==== | ||
- | 1. Left-click on the windows icon {{: | + | For remote intervention on your computer you could be asked by the Computer Office staff about the IP address of your equipment. Please follow further instructions, |
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+ | 1. Left-click on the windows icon {{: | ||
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