Differences
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public:print:myq [2019-11-09 20:14] – vesely | public:print:myq [2020-03-05 07:50] – vesely | ||
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* Ask IT office for installation via [[helpdesk@cerge-ei.cz? | * Ask IT office for installation via [[helpdesk@cerge-ei.cz? | ||
- | ===== Manage your own printing queue ===== | + | ===== Manage your MyQ profile ===== |
+ | |||
+ | Access to MyQ management is available only from local LAN | ||
+ | |||
+ | * Go to the address [[https:// | ||
+ | |||
+ | ==== Manage your own printing queue ==== | ||
Access to your printing queue is available only from local LAN | Access to your printing queue is available only from local LAN | ||
- | | + | * Login to MyQ management |
- | | + | |
* Go to the tab Jobs - you can manage jobs there (delete, pause, …) | * Go to the tab Jobs - you can manage jobs there (delete, pause, …) | ||
- | ===== Get PIN for MyQ ===== | + | ==== Get PIN for MyQ ==== |
- | * Go to the address [[https:// | + | * Log to MyQ management |
- | * log with your network username, | + | |
* click " | * click " | ||
* your PIN code will be shown on screen | * your PIN code will be shown on screen | ||
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==== Toner is empty ==== | ==== Toner is empty ==== | ||
- | IT regularly replaces empty toners after they are informed by the printing system | + | IT regularly replaces empty toners after they are automatically |
- | **What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. | + | **What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. |
==== Waste toner box almost full ==== | ==== Waste toner box almost full ==== | ||
- | It is NORMAL state and no service activity is necessary. Printer warns that waste box will be full in near future. It is not technically possible (it is blocked by printer) to replace waste box before it is completely full. | + | It' |
IT helpdesk is automatically informed about this state by printing management system. | IT helpdesk is automatically informed about this state by printing management system. | ||
- | **What to do: | + | **What to do: |
==== Waste toner box is full ==== | ==== Waste toner box is full ==== | ||
- | It is necessary to replace with empty waste box. IT helpdesk is automatically informed by the printing system. | + | It is necessary to replace |
+ | |||
+ | **What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. (You may also inform IT helpdesk, but the state is usually known thanks to automatic reporting) | ||
+ | |||
+ | ==== Paper Jam ==== | ||
+ | |||
+ | **What to do:** Follow the instructions at the printer' | ||
- | **What to do:** Use another KYOCERA printer. All printers are connected to the same printing spooler. (You may also inform IT helpdesk, but the state is usually known thanks to automatic reporting) | + | **What |