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--- public:sw_install:arcgis [2021-02-18 12:27] – vesely
+++ public:sw_install:arcgis [2021-02-22 12:12] – vesely
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-====== ArcGIS Desktop Advanced ======
+=====   =====
-===== General information =====
+====== ArcGIS.com ======
+===== ArcGIS Desktop Advanced =====
+ArcGIS Desktop (offline version) is not freely available at the Arcgis website. In case someone need the installation package, it may be asked via helpdesk@cerge-ei.cz
+===== About licensing and credits =====
 Licenses held by CERGE are in the form of year's subscription and allow use of ArcGIS Desktop in off-line mode.
+There are 4 named licenses available and it is at the discretion of the coordinator/supervisor how the assigment is provided.
+Users who are not in need to use the Arcgis products for they research/study should not have license assigned.
 <font inherit/inherit;;#d35400;;inherit>**Important:**</font> CERGE does not pay for 'premium' services offered by ArcGIS such as online storage, location tracking, geocoding, routing, spatial analysis, business search, demographic maps and layers, infographics, feature reports, scene layer generation etc.
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 In general, **users MUST pay attention if they are using some online service, even if from the ArcGIS Desktop Suite**, checking in advance the ESRI website, or consulting IT or even the ESRI support if it is necessary.
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-ESRI Support can be reached (also in EN):
-Technical support helpdesk
-https://www.arcdata.cz/sluzby-a-podpora-zakazniku/podpora/potrebuji-pomoc
-Phone:  224 190 515
-Customer Care Service: customerservices@arcdata.cz phone 224 190 548
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