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public:network_connection [2016-09-12 11:06] – krest | public:network_connection [2016-09-22 09:27] (current) – krest | ||
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==== How to check connectivity ==== | ==== How to check connectivity ==== | ||
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- | ==== How to check IP address ==== | + | \\ |
+ | === Network Connectivity Loss === | ||
- | 1. Left-click on the windows icon {{:map_network_drive: | + | Loss of network connectivity can manifest itself in different ways: logon failure due to inaccessible domain controller, no internet connection, mail server inaccessible, |
- | {{:public:cmd0.jpg|}} | + | Computer networking is structured in so called layers ([[https://en.wikipedia.org/ |
- | type ** cmd ** as indicated above and press Enter; | + | If you notice that your device has no network connectivity (see "Check connectivity" |
- | type ** ipconfig ** as indicated bellow | + | <WRAP round important 30%> |
- | {{: | + | __**check the cable first**.__ </ |
- | The IP address of your computer | + | The network cable is generally a gray cord with a connector similar to a telephone jack. To unplug this cable from the drop (Data wall socket) or the computer (network card/ |
+ | {{: | ||
- | {{: | + | **RJ45 connector of UTP data cable ** and ** Data wall socket ** \\ \\ Network cards that are inside of your computer have usually an indication light on the outside that is green and shines brightly if everything is working properly. If the green light is not on, you will probably need to replace the cable or check the network card. In this case call the Computer Office staff for help. |
+ | ==== How to check IP address ==== | ||
+ | For remote intervention on your computer you could be asked by the Computer Office staff about the IP address of your equipment. Please follow further instructions, | ||
- | ==== How to differentiate malfunctions | + | 1. Left-click on the windows icon {{: |
- | asdasadad | + | {{: |
+ | |||
+ | type ** cmd ** as indicated above and press Enter; | ||
+ | |||
+ | type ** ipconfig ** as indicated bellow | ||
+ | |||
+ | {{: | ||
+ | |||
+ | The IP address of your computer is displayed as indicated. | ||
- | adadadadaad | + | {{: |