Welcome to CERGE-EI Infrastructure Knowledgebase
Purpose of these pages is to provide basic information, answers to potential problems, guides and hints on most common technical infrastructure related issues, and should be the first stage of the problem-solving process.
Following are the main Infrastructure Services:
IT Services
IT General Helpdesk
General IT related inquiries: helpdesk@cerge-ei.cz
IT Webmaster Helpdesk
Web servers related issues: webmaster@cerge-ei.cz
BGO Services
BGO Maintenance
Building & Grounds maintenance: maintenance@cerge-ei.cz
BGO Audio-Visual Servicedesk
AV related requests & issues: av-helpdesk@cerge-ei.cz
IT Services
- Important
- Rules & Security - General Rules for LAN Users
- Services
- Networking
- Software & Applications
BGO Services
- Building & Ground Office
- AV Services
- Presentation Equipment (projection, audio, notebooks, accessories)
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You can use Service Desk email address helpdesk@cerge-ei.cz for general feedback to this Wiki.
Disclaimer
Please understand that this website is still developing and articles are added and improved continuously.
We would really appreciate any feedback on this website, especially hints what articles are missing, should be eventually revised, what might be improved, changed etc.
That all simply means: You could help us to make this website useful !!!