Welcome to CERGE-EI Infrastructure Knowledgebase

Purpose of these pages is to provide basic information, answers to potential problems, guides and hints on most common technical infrastructure related issues, and should be the first stage of the problem-solving process.


If you cannot find an answer to your problem or question in the following articles, contact the appropriate office/unit through the respective email.

Following are the main infrastructure services covered by our Service Desks:

IT Services cpu.jpg

IT General Helpdesk

General IT related inquiries: helpdesk@cerge-ei.cz

IT Webmaster Helpdesk

Web servers related issues: webmaster@cerge-ei.cz

BGO Services cpu.jpg

BGO Maintenance

Building & Grounds maintenance: maintenance@cerge-ei.cz

BGO Audio-Visual Servicedesk

AV related requests & issues: av-helpdesk@cerge-ei.cz


Following are the articles with information, answers to potential problems, guides and hints:


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You can use Service Desk email address helpdesk@cerge-ei.cz for general feedback to this Wiki.

Disclaimer
Please understand that this website is still developing and articles are added and improved continuously.
We would really appreciate any feedback on this website, especially hints what articles are missing, should be eventually revised, what might be improved, changed etc.

That all simply means: You could help us to make this website useful !!!

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  • Last modified: 2019-12-05 11:35
  • by jvais